Repair Services

Ring Re-Size

We can re-size Gold, Sterling Silver, Platinum and Palladium rings. By offering downsizing or up 5 sizes adding metal; to ensure a perfect, comfortable fit so it won't slip off and risk being lost.

Clasp Replacement

If you have a damaged spring on a clasp, a bent claps or would prefer a different / larger clasp for easier handling, we can replace them on your Gold, Silver and Platinum necklaces or bracelets.

Soldering

If you have a broken item of jewellery, bring it into the shop to see if we can offer to repair as most repairs of chains or charms can be soldered back together.

Safety Chain

A safety chain can be added if you're worried about loosing an item, it provides an extra layer of security, catching the item if the primary clasp fails. It prevents the loss of valuable or sentimental items (like bracelets and necklaces) and stops charms from sliding off.

Clean & Polish

A clean & polish can bring an item of jewellery back into life. Cleaning your jewellery regularly is essential to restore sparkle, maintain value, and prevent skin irritation. It also removes hidden bacteria, prevents oils and beauty products from corroding precious metals.

Rhodium Plating

Rhodium is an ultra-rare, highly reflective precious metal from the platinum family. It is applied via an electroplating process to enhance durability, resist tarnishing, and provide a brilliant, mirror-like white finish. It goes on White Gold and Platinum items.

FAQ's

What are the prices?

Every job is individually priced depending on material and nature of the repair. Please pop into the shop for a Free No Obligation estimate on your repair.

How long does it take to repair?

Our usual time frame for repair is 3-4 weeks, but we can give you an estimate of time when taking in the job. depending on holiday times and work load.

Do you do the repairs in-house?

We repair or replace our own handmade jewellery in the shop and done by the jeweller themselves. But for any other jewellery items we work alongside Dave Shipley. He's based in *** and manages the repairs on behalf of the shop externally.

Can I get an estimate first?

Of course! A Free No Obligation Quote can be given before any repairs are made.

I have Siop iard jewellery that needs repairing.

No problem, you can bring these into the shop for the maker themselves to resolve for you.

How do I know my ring size for re-sizing?

The person that will be wearing the ring will need to come into shop to be professionally sized for correct measurement as we cannot take guess measurement.

My ring is stuck on my finger, can you help?

We can be of assistance when a ring needs to be cut off due to swelling etc. PLEASE ring the shop on 01286 672472 before coming in to ensure that the correct person is available at the time and date.