Terms of Service

How to book a craft course:

Our workshops can be purchased online, but if you prefer you can visit one of our shops (Siop iard) in Caernarfon or Pwllheli or book over the phone with a card. If you have a voucher you can still book your course online but you must return the voucher to us within one week of making the booking. 

To confirm your payment with a Siop iard Voucher you must return it to one of our shops within 1 week of booking. To do this you can visit us in Caernarfon or Pwllheli or return it to us in the post. 

If you would like to make a part payment with a voucher then please select 'Pay with Voucher' at checkout and return your voucher as requested, the balance can be paid in the shop or over the phone depending on whether you post your voucher back or drop it in in person. If we do not receive your voucher promptly your place may be resold.

Full payment is required up front on every booking, we are not able to take provisional bookings or deposit payments.

If you have any further questions enquiries can be made via e-mail or telephone.

All courses include a budget for materials unless indicated otherwise in the description.

A cancellation policy applies to all bookings.

Gift vouchers are available to purchase instore and online. 

*PLEASE NOTE* Our courses are held at a resource room next door to our Caernarfon shop, Blacksmithing courses are held at the Forge in Parc Glynllifon about 6 miles south of the town.

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BOOKING TERMS AND CONDITIONS

‘Siop iard’ workshops are suitable for over 18’s only. Over 12’s may attend but must be accompanied by a paying parent or guardian in the same workshop.

‘Siop iard’ retains the right to cancel any event at short notice or otherwise. In this case a full refund would be issued to the customer.

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